Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of our website, our products, and services offered through www.toilette.us (the “Site”). By accessing or using our Site, placing an order, or engaging with our business, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Site or services.

1. Company Information

The Washroom LLC. Registered in the United States. Email: support@toilette.us

2. Eligibility

To use this site and place orders, you must be at least 18 years old or have the involvement of a parent or legal guardian. Wholesale buyers must represent a valid business entity.

3. Product Information

We sell premium toilet paper products directly to consumers and to wholesale buyers. While we strive for accuracy, product descriptions, packaging, availability, and pricing are subject to change at any time without notice.

We reserve the right to limit or discontinue products at any time.

4. Orders & Payment

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or violations of these Terms.
  • Prices listed are in [USD] unless stated otherwise.
  • Payment must be received in full before your order is shipped.

5. Shipping & Delivery

Shipping options and delivery timelines are provided at checkout. The Washroom LLC is not responsible for delays caused by carriers, customs, or unforeseen events.

Risk of loss passes to you upon delivery to the carrier.

6. Returns & Refunds

Due to the hygienic nature of our products, all sales are final unless your order arrives damaged or defective. If you experience an issue, please contact us at support@toilette.us within 7 days of delivery. Include your order number and photos if applicable.

7. Wholesale Terms

Wholesale customers must be approved by The Washroom LLC and agree to our separate wholesale agreement. We reserve the right to deny wholesale access to any party for any reason.

8. Intellectual Property

All content on this Site, including images, branding, copy, and design, is the property of The Washroom LLC or its licensors and may not be used without express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, The Washroom LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or our products.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.

Privacy Policy

11. Information We Collect

We collect information you provide when placing an order, joining our mailing list, or contacting us. This may include:

  • Name
  • Email address
  • Shipping & billing address
  • Payment details (handled securely via third-party processors)
  • IP address and browser/device information

12. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you about products, promotions, or updates
  • Improve and secure our website

13. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

  • Payment processors and shipping providers (to complete your order)
  • Legal authorities when required by law
  • Marketing tools (e.g., email platforms) used solely for our business

14. Data Security

We take reasonable steps to protect your personal information, but cannot guarantee absolute security. You use this Site at your own risk.

15. Cookies

We use cookies and similar technologies to improve site functionality, analyze traffic, and personalize content. By using our site, you consent to our use of cookies.

16. Your Rights

You may request access to or deletion of your personal data by emailing us at support@toilette.us.

17. Updates

We may update these Terms & Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our Site implies your agreement to the latest version.

18. Contact Us

Questions? Reach out to us at support@toilette.us.